Privacy Policy

1. Data Controller

The data controller responsible for your personal data is diktakrom ApS, located at Sjælør Boulevard 75, 1 th, 2500 Valby, Denmark. You can reach us at info@diktakrom.com.

2. Information We Collect

We may collect the following types of personal data:

• Contact information (name, email address, phone number) when you reach out to us via our contact form or email.
• Email address and company name when you download our sales deck. This data is used to deliver the requested materials and send relevant follow-up communications.
• Technical data (IP address, browser type, operating system, referring URLs) collected automatically when you visit our website.
• Usage data (pages visited, time spent, interactions) gathered through analytics to improve our website experience.

3. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To deliver requested materials such as the sales deck via email.
• To send relevant follow-up communications about our products after you download materials. You can unsubscribe at any time using the link in each email.
• To improve and optimize our website and services.
• To comply with legal obligations.

The legal basis for processing is either your consent (Article 6(1)(a) GDPR), the performance of a contract (Article 6(1)(b) GDPR), or our legitimate interest in operating and improving our business (Article 6(1)(f) GDPR).

4. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We use strictly necessary cookies to ensure the website functions correctly. Analytics cookies may be used to understand how visitors interact with the site. You can control cookie preferences through your browser settings at any time.

5. Third-Party Services

We use third-party services that process data on our behalf. These providers are contractually obligated to handle your data securely and only as instructed by us, in compliance with GDPR. Our key data processors include:

• Vercel (website hosting and serverless infrastructure, including database storage).
• Resend (transactional and marketing email delivery).
• Neon (PostgreSQL database hosting for subscription data).

These services may store data outside the EU. Where applicable, appropriate safeguards such as Standard Contractual Clauses are in place.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 12 months unless a longer retention period is required for ongoing correspondence. Sales deck subscriber data is retained for up to 24 months after the last interaction, or until you unsubscribe, whichever comes first.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — obtain a copy of your personal data.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data.
• Right to restrict processing — limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests.
• Right to withdraw consent — withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@diktakrom.com. We will respond within 30 days. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact

If you have any questions about this privacy policy or our data practices, please contact us at info@diktakrom.com or write to us at diktakrom ApS, Sjælør Boulevard 75, 1 th, 2500 Valby, Denmark.